Privacy Policy
Airport Transfer Sri Lanka
1. Information We Collect
When you make a booking or contact us, we may collect personal information such as your full name, contact details including phone number, email, or WhatsApp, pickup and drop-off locations, flight details such as flight number and arrival or departure time, and payment-related information limited to the payment method used. We do not store or retain any card or sensitive payment details.
2. How We Use Your Information
The information we collect is used solely to confirm and manage your airport transfer booking, communicate with you regarding booking details, changes, or delays, assign appropriate drivers and vehicles, improve our services and customer support, and comply with applicable legal or regulatory requirements in Sri Lanka.
3. Information Sharing
We do not sell, rent, or trade your personal information to any third parties. Your details may be shared only with our drivers or authorized staff strictly for the purpose of providing the requested airport transfer service. Personal information may also be disclosed if required by law, regulation, or government authorities in Sri Lanka.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse by implementing appropriate security practices. Access to booking and personal information is strictly limited to authorized personnel only, ensuring your data is handled safely and responsibly.
5. Data Retention
We retain personal information only for as long as necessary to fulfill booking requirements, meet legal or regulatory obligations, or resolve disputes. Once the information is no longer required for these purposes, it is securely deleted or anonymized in accordance with our data protection practices.
6. Cookies & Online Data
If applicable, our website may use cookies and similar technologies to enhance user experience and improve website functionality. These cookies do not collect personally identifiable information and are used only to understand general usage patterns and improve our online services.
7. Your Rights
You have the right to:
🔒 Your Data Rights
You have the right to request access to your personal data, request corrections or deletion of your information, and withdraw consent for the use of your data, subject to applicable legal requirements. Any such requests can be made by contacting us directly, and we will take reasonable steps to address them in accordance with relevant laws and regulations.
Note: Requests can be made by contacting us directly.
8. Children's Privacy
Our services are not intended for children under 18 years of age without parental or guardian consent, and we do not knowingly collect personal data from minors. If we become aware that we have collected information from a minor without proper consent, we will take steps to delete the data as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website or provided upon request, and we encourage you to review the policy periodically to stay informed.
Last Updated: January 2026
